Usaquén Locality Chapinero Locality Suba Locality Engativá Locality Barrios Unidos Locality Teusaquillo Locality For purchases under $80,000, your shipping charge will be $5,000. For purchases over $80,000, your shipping will be free within Bogotá coverage areas.# ## BOGOTÁ DELIVERY POLICY Purchases made before 12:00 PM will be delivered the same day between 1:00 PM and 8:30 PM. Purchases made after 12:00 PM will be delivered the next business day before 6:00 PM. Purchases made after 12:00 PM on Saturday will be delivered the following business day. ### SUNDAYS AND HOLIDAYS Purchases processed on Sundays and Holidays will be delivered the next business day. *For AREAS OUT OF COVERAGE, please note that the shipping policy will be adjusted by one to two business days. What do I do if I want to change the delivery address or if I made a mistake when placing the order? You must contact us through our Customer Service lines 3186558878 or our chat (Monday to Friday from 8:00 am - 6:00 pm), through our email contacto@mascotasbichos.com, indicating your name, order date and amount to easily find it in the system and help you. ### OUTSIDE OF COVERAGE AREA BOGOTA & SURROUNDING AREA Deliveries OUTSIDE the coverage area and surrounding areas will be dispatched with a home delivery cost of $ 12,500 Pesos and delivered within one to two business days of the delivery policy, includes CHIA, COTA, CAJICA, MOSQUERA, BRICEÑO, LA CALERA, SOPO for these areas NO shipments are made for payment on delivery. Orders greater than 300,000 will have a shipping cost of $ 7,500 pesos. * Delivery times may be subject to change due to external factors. If you have any questions about your order, please do not hesitate to contact us.